USED Resource: Frequently Asked Privacy-Related Questions About Filing a Complaint with OCR

On November 14, the U.S. Department of Education’s Office for Civil Rights (OCR) released a new resource, Frequently Asked Privacy-Related Questions About Filing a Complaint with OCR. Responding to privacy-related questions frequently raised by individuals who file complaints and/or contact OCR for technical assistance, this resource provides helpful details about how information – including the identity of a complainant – will be used by OCR when OCR investigates a complaint. The resource also provides information on civil rights protections for individuals who submit a complaint of discrimination or participate in an investigation.

For more information on how OCR evaluates, opens, investigates, and resolves complaints, please see OCR’s Case Processing Manual. For more information on the prohibition against retaliation, please see OCR’s Retaliation webpage.